Privacy Policy
Effective October 6, 2026
Cue is a CRM for people who sell by phone. This page says what we collect, what we do with it, and how to reach us. We keep it short on purpose.
Who runs Cue
Cue is run by the seller named in our Terms of Service. When this page says "we", it means that company.
What we collect
- Account details. Your name, email, phone number and business name, and the answers you give on the short form after you pay.
- Billing. Your payment is handled by Stripe. We see your name, email, billing address and the status of your subscription. We never see or store your full card number.
- What you put in your account. Your contacts, notes, calls, texts, appointments and the other records you keep in Cue.
- Usage and support. Logs of how the service is used (pages opened, errors, times) and any messages you send us.
How we use it
- To build, run and support your account.
- To bill you and to send you receipts and notices about your account.
- To fix problems and make the service better.
- To meet the law when we have to.
Your contacts' data
The records you keep in Cue about your own leads and clients belong to you. We process them only to run the service for you. You are responsible for having the right to collect them and to call, text and email the people in them.
Meta ads feedback
If you connect your Meta ads, Cue sends Meta signals about which leads booked and which bought, so your ads can learn. These signals are sent for your ad account under your Meta terms. You can turn this off by asking us.
Who we share with
Only with the companies that help us run Cue: payment processing (Stripe), hosting, phone and text delivery, email delivery and ad platforms you connect. They may use the data only to provide their service to us. We do not sell your data, and we do not sell your contacts' data.
How long we keep it
For as long as your account is open, plus a short period after it closes so we can handle billing questions and backups. Email us if you want your data deleted sooner.
Security
Your data sits behind a login, is sent over encrypted connections, and is only reached by people who need to help run your account. No system is perfect; if something goes wrong that affects you, we will tell you.
Cancelling
Cancel any time by emailing or calling us. No refunds for time already paid. See the Terms of Service.
Changes
If this policy changes in a way that matters, we will post the new version here with a new date and tell account holders by email.
Governing law
This policy is governed by the laws of the State of Arizona, USA.
Contact
Email hello@cuecrm.ai or call (602) 739-6223.